frequently asked questions

The floor takes up a huge amount of your home. And while it may make sense to choose your carpet early on at the same time as the rest of your decorating decisions, it is best to have your carpet laid as the last thing you do when renovating.

The underlay that you place under your carpet can both help make your floor feel fabulous underfoot but also help to insulate your floor. Houses lose up to 10% of their heat through the floor and quality underlay will not only keep your home warmer, make it feel great but also help your investment in your carpet last longer. And remember it doesn’t cost more to install better underlay so it is always best to install the best your budget allows.

The Floor Store know that real peace of mind will help you love your new floor. Which is why we have an iron clad installation warranty, so that if an issue arises with the integrity of your floor installation, for the lifetime of the product, you’re covered.